After-sales service

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AND SUPPORT TO ENVICOOL
24/7 service hotline
400-188-8966
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英维克科技股份有限公司
We have provided
4000000
sets of ICT high-efficiency cooling and free cooling products to the world
Contact
+86(755)2958-8896
Address
Building 9, Hongxin Industrial Park, Guanlan, Longhua District, Shenzhen, China
Postal code
518110
Fax
+86(755)2958-8895
Email
info@envicool.com
Email for internal audit complaints
audit@envicool.com
Email for investors
IR@envicool.com
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SERVICE
Service portfolio
After-sales service
ONLINE SUPPORT
Customer story
service Product service package
SERVICE PORTFOLIO
Cover all service scenarios & full lifecycle
Our service network covers the whole country, providing full lifecycle services including O&M, repair, spare parts supply, installation and professional optimization.
SERVICE MODE
SERVICE CONCEPT
We take customer satisfaction and needs as our priority. Our goal is to provide customers with efficient, fast, professional and perfect after-sales service by providing professional guarantee to reduce customer maintenance costs and improve our competitiveness.
FIELD TECHNICAL SUPPORT
We have professional engineers to provide on-site troubleshooting or communicate with customers about technical issues. Services we provide include: maintenance, engineering supervision and training, maintenance training, maintenance information sharing, sales assistance, engineering installation, equipment inspection, etc.
REAL-TIME TECHNICAL SUPPORT AROUND THE GLOBE
We provide remote technical services to customers via telephone, email, remote video conference, etc. Services we provide include: remote technical communication, maintenance information sharing, spare parts supply, and standby unit supply.
Service item
Maintenance Service
Maintenance Service
Upgrading Service
Upgrading Service
Engineering Service
Engineering Service
O&M Service
O&M Service
Spare Parts Supply
Spare Parts Supply
MAINTENANCE SERVICE
Quickly respond to the demand, and conduct regular inspection, repair, maintenance, replacement and optimization of all kinds of equipment, facilities or systems to ensure their normal operation and extend their service life.
Safe maintenance service

Envicool maintenance service ensures safety.We will continue to adhere to the efficient, fast, professional and comprehensive service philosophy to provide a comprehensive repair and maintenance services for your equipment to boost the development of enterprises.No matter what kind of repair and maintenance service you need, Envicool will spare no effort to provide you with high-quality, convenient and safe solutions for you.

Scope

Air-cooled, water-cooled, liquid-cooled and other types of air conditioners; Various brands of temperature control equipment.

Details

Fault repair, proactive inspection, maintenance, spare parts replacement, and consumables replacement.

Customer value

Maintenance service can improve equipment stability, prolong service life, improve production efficiency, reduce operating costs and enhance customer satisfaction. It is an indispensable support service for customers in the production process.It can address the accidental faults in a timely manner, prevent maintenance in advance, mitigate risks, and maximize customer operating efficiency.

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